Privacy policy

This Privacy Policy explains how Ezappliances (“we,” “us,” “our”) collects, uses, and shares information when you browse our site, purchase products, arrange delivery, or contact support.

1) What we collect

Information you provide

Name, email, phone number
Billing and shipping address
Order details (model selections, delivery notes, preferred contact times)
Support messages and service requests
Account details (if you register)

Payment

Payments are processed by third-party payment processors. We do not store full card numbers.

Automatically collected

IP address, device/browser type, pages visited, timestamps, referrer links
Approximate location inferred from IP
Cookies and similar technologies

2) How we use information

We use information to:

Confirm purchases and fulfill orders
Schedule delivery/appointment windows and send tracking updates
Provide customer support, returns, and issue resolution
Protect against fraud and secure our systems
Improve site reliability and product experience
Send marketing only if you opt in (unsubscribe anytime)

3) When we share information

We may share limited information with:

Service providers (payments, carriers/freight, delivery partners, hosting, email/SMS tools, analytics)
Professional advisors (legal/accounting) as needed
Authorities when required by law or to protect rights/safety
Business transfers (merger/acquisition)

We do not sell personal information for money. Some analytics/advertising tools may be considered “sharing” under certain privacy laws—contact us for opt-out options where applicable.

4) Your choices

Marketing emails: unsubscribe via the link in our emails
Access/correction/deletion requests: email us (verification may be required)
Cookies: manage in your browser settings (some features may not work if blocked)